Patient Information

Our Mission

The mission of Touro University Nevada Health Center is to provide quality patient care in a compassionate, timely and confidential manner, emphasizing holistic, osteopathic principles, preventative health care, patient education and shared decision making.

Appointments

Appointments for the clinic are scheduled Monday thru Thursday (8am – 5:00pm) and Fridays (8am – 3:00pm). Appointments are scheduled according to the treating physician. New patients must arrive 45 minutes prior to their scheduled appointment to fill out the proper paperwork or they will be rescheduled. Existing Patients must arrive 30 minutes prior to their scheduled appointment and must not be more than 10 minutes late for their scheduled appointment or they may be rescheduled. Any special appointment times are to be given directly from the doctor.

New Patient Forms

Please review these forms and complete them prior to your appointment to expedite the check-in process.

The following special forms should be completed as directed by the Health Center staff prior to your appointment.

The following forms should be completed prior to your appointment on the Touro Mobile Healthcare Clinic.

Referrals

If a referral is required, we will complete the necessary paperwork and submit to your health plan for authorization. It has been our experience that each health plan varies in its response timeliness.

Financial Policy

Our physicians are providers with traditional insurance health plans. If you have any questions about whether any of our physicians are participants in your health plan, please call or directly speak with our office staff and your insurance company. Co-payments/Deductibles are due at the time of service.

Emergency / Non-Emergency Care

If you believe you have an emergency, please call 911. Your health plan may require that any non-emergency health care received outside of our office also receive prior authorization from your health plan and your physician. If authorization is not obtained, you may be financially responsible for the services rendered.

Billing

Insurance is billed as a courtesy to the patient. Please direct all billing inquiries and account questions to (702)777-3197. Patients without insurance are required to pay for services in full at the time of service. A minimum of $125 will be collected at check-in. If the total amount of the visit is more than $125, the balance is due at checkout. If the total amount is less than $125, the balance is refundable at checkout. Power of Attorney verification is expected at the first visit. Any medical records or test results requested by another physician’s office may be sent by fax/mail at no charge. Patients requesting medical records/test results will be charged $.60 per page. Payment is expected prior to the release of records.